Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carpooling platform, accessible via gooin.com and our Gooin mobile application.
Last Updated: 1.1.2024
1. Information We Collect
a. Personal Information
Registration Data: Name, email address (hi@gooin.com), contact number, profile picture, and vehicle information (if applicable).
Location Data: GPS data to facilitate ride-matching.
Payment Information: Credit/debit card details or other payment information for transaction processing.
b. Usage and Preference Information
Ride History: Details of the rides you have offered or taken.
Ratings and Feedback:Information provided when you rate other users or provide feedback.
c. Technical and Device Information
Log Information: Details of your use of our service including, but not limited to, traffic data, location data, logs, and other communication data.
Device Information: Information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Communicate with you about our services or promotions.
Personalize your experience.
Process transactions.
Carry out obligations arising from any contracts entered into between you and us.
Detect, prevent, and address technical issues.
3. Sharing of Your Information
With Other Users: Your name, vehicle details (if you're a driver), and approximate pick-up location are shared with users in your carpool.
Service Providers: We may share your information with third-party service providers to perform services on our behalf, like payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Your Rights and Choices
Account Information: You may review, update, or delete information in your account.
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: hi@gooin.com.